Turning Communication Frustrations into a Clear Implementation Plan

A clear process to research challenges and create a prioritised plan.

Video Summary

1.In small teams, state the good & bad.

A retrospective in Miro

2. Bring the big pain points together in a single place.

Miro Board of Grouped Frustrations

3. Explore problems and group pain points together.

Group The Problems Together on the Board

4. Refine & agree problem statements.

5. Group the problem statements based around potential sub-projects.

Problem Statement Board

6. Transfer problems to solve into a project planning tool. Prioritise problems and outline subtasks in each card.

7. Assign work and focus on just a few areas at a time.

Using Trello to plan UC Upgrades
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